Question 1

What plans does SlidesAI offer?

Accepted Answer

SlidesAI has three plans for individuals and two for teams: Free: to try SlidesAI. Pro: more credits, the Advanced AI model, and creating from documents or a script. Premium: the most credits, every AI model, and presentations of any length. Teams Pro and Teams Premium: the same features as Pro and Premium, plus roles, multiple teams, and central billing.

Question 2

Can I use SlidesAI for free?

Accepted Answer

Yes. The Free plan includes: 200 AI credits a month, refreshed every month. The Lite and Balanced AI models. Presentations of up to 10 slides from a topic or your notes. 1 Brand Kit.

Question 3

What are AI credits?

Accepted Answer

Credits pay for the AI work SlidesAI does for you. You use credits only when the AI writes, changes, or creates something: Creating a presentation. Changing or adding slides with AI. Researching the web. Creating AI images. Using AI tools in the editor, the Google Slides add-on, and the PowerPoint add-in.

Question 4

How many credits does a presentation use?

Accepted Answer

On the default Balanced model, with AI images at Standard quality: A 10-slide presentation: 105 credits, plus 2 credits for each AI image. Changing one slide: 5 credits. Adding a slide: 15 credits. Quick web research: 5 credits. A higher-quality model or image costs more, and a lower one costs less.

Question 5

How many credits does each plan include?

Accepted Answer

Free: 200 credits a month. Pro: 2,500 credits a month, or 30,000 a year. Premium: 7,000 credits a month, or 84,000 a year. Teams Pro and Teams Premium: the Pro or Premium credits for each seat. Yearly plans add the whole year's credits at once.

Question 6

Do unused credits roll over?

Accepted Answer

No. When a new billing period starts, unused plan credits from the last period are gone. Free credits expire at the end of each month.

Question 7

What happens if I run out of credits?

Accepted Answer

On Pro and Premium, you can buy extra credits at any time. You cannot buy extra credits on the Free plan, so upgrade to get more.

Question 8

What is the difference between Pro and Premium?

Accepted Answer

Pro: create from long documents or a script, use the Advanced AI model, build presentations of up to 20 slides, and use 3 Brand Kits. Premium: get the most credits, the Ultra AI model and Ultra images, presentations of any length, and 6 Brand Kits.

Question 9

Can I create a presentation from my own documents?

Accepted Answer

Yes, on Pro and Premium: Documents: upload PDF, Word (.docx), text (.txt), or Markdown (.md) files, up to 5 per chat. SlidesAI summarizes them into slides. Script: paste your script, and SlidesAI keeps your exact wording.

Question 10

What is a Brand Kit?

Accepted Answer

A Brand Kit turns your company's PowerPoint template into a design the AI follows. Import your branded PPTX file, and every new presentation is built from it: The AI uses your approved slide layouts. When no layout fits the content, you choose what happens: Design a new slide creates one in your brand design, and Only use my slides keeps every slide inside your template. Every slide keeps your colors, fonts, and logo. Free includes 1 Brand Kit, Pro and Teams Pro include 3, and Premium and Teams Premium include 6.

Question 11

What do Teams plans include?

Accepted Answer

Teams Pro and Teams Premium include the same features as Pro and Premium, plus: Roles and access controls. Multiple teams to organize people and presentations. Unlimited members and up to 25 guests. One central bill for every seat. Each seat gets its own credits. For example, Teams Pro gives each seat 2,500 credits a month.

Question 12

What roles can I give people in my organization?

Accepted Answer

Owners and Admins manage members, teams, and all content. On Teams plans you can also invite people with these roles: Content manager: creates and edits, and can share and move presentations and folders in their teams. Member: creates and edits presentations. Commenter: views and comments. Viewer: views only. On the individual Free, Pro, and Premium plans, you can invite people as Admins only.

Question 13

Do Commenters and Viewers need a paid seat?

Accepted Answer

No. Commenters and Viewers do not use a paid seat. Owners, Admins, Content managers, and Members each use a seat.

Question 14

How do access controls work?

Accepted Answer

A person's role sets the most access they can get: When you share a presentation, you cannot give a Viewer more than view access, or a Commenter more than comment access. Only Owners and Admins can move presentations between teams.

Question 15

What are teams inside an organization?

Accepted Answer

Teams group members so you control who sees which presentations, for example Sales and Design. Teams do not change your bill. Teams plans let you create multiple teams. The individual Free, Pro, and Premium plans include one default team.

Question 16

How many people can I add on each plan?

Accepted Answer

Free: up to 2 members and 2 guests. Pro and Premium: up to 5 members and 5 guests. Teams plans: unlimited members and up to 25 guests. Pending invitations count as members. A guest is a person outside your organization who has access to one of your presentations. Viewers, commenters, and editors all count, and each person counts once. Anyone who opens a public link is not a guest. Guests you share as editors can edit, but they cannot regenerate a presentation. Folders cannot be shared with guests. At the limit, you cannot add new guests, but no one loses access. To free a spot, remove a guest from all of their presentations. Presentations that are not part of an organization keep the older rule: one outside editor per presentation.

Question 17

How does billing work for a team?

Accepted Answer

Billing is central: The Owner pays one bill for every seat in the organization. Only the Owner can buy extra credits. When you add a seat in the middle of a billing period, you pay only for the time that is left. When you remove a seat, its unused credits move to the seats you keep.

Question 18

I bought my plan before credits. What changes for me?

Accepted Answer

If your SlidesAI receipts come from Paddle, your plan was bought before we moved to credits. It keeps working the way it always has: Presentations count toward your plan's presentation allowance. A smaller AI credit allowance pays for other AI work, such as changing slides and web research.

Question 19

Why do I see the Free plan after I paid?

Accepted Answer

Your plan belongs to the account you signed up with. If you sign in with a different Google or Microsoft account, you see the Free plan. Sign in with the account you used to buy the plan.

Question 20

Can I get a refund?

Accepted Answer

You can get a refund on a paid plan when both are true: You ask within 48 hours of your purchase. You have used fewer than 500 credits. To ask for a refund, email support@slidesai.io. Read our Refund Policy for the full terms.

Question 21

What are the Lite, Balanced, Advanced, and Ultra AI models?

Accepted Answer

They are levels of response quality. You pick one in the message box each time you create or change a presentation. Higher levels run on the latest frontier AI models, so they write and design much better. They also use more credits: Lite (0.5× credits): quick, economical decks for simple topics. All plans. Balanced (1× credits): well-structured decks for most topics. The default, on all plans. Advanced (2× credits): more detailed decks for complex topics, and tricky edits. Pro and Premium. Ultra (5× credits): our highest-quality decks, for your hardest topics. Premium only. For example, changing one slide costs 5 credits on Balanced and 10 credits on Advanced.

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